Shipping policy
SHIPPING POLICY
Last Updated: September 1, 2026
Thank you for shopping with 404Found. This Shipping Policy explains how we process and ship orders placed through our website.
1. SHIPPING LOCATIONS
404Found currently ships to addresses within the United States only.
We do not currently offer international shipping.
2. ORDER PROCESSING
Orders are processed after payment has been successfully received and authorized.
We aim to process orders within 5-12 business days.
Business days do not include weekends or U.S. federal holidays.
During product launches, limited releases, holidays, promotions, or periods of unusually high order volume, processing times may be longer than usual.
If there is a significant delay affecting your order, we will make reasonable efforts to notify you.
3. SHIPPING METHODS & DELIVERY TIMES
Available shipping methods and estimated delivery times will be displayed during checkout.
Delivery times are estimates and are not guaranteed unless specifically stated otherwise.
Once an order has been shipped, delivery timing is primarily determined by the shipping carrier.
404Found is not responsible for carrier delays caused by circumstances outside our reasonable control, including weather, natural disasters, transportation disruptions, holidays, carrier backlogs, or other unforeseen events.
4. SHIPPING COSTS
Shipping costs are calculated and displayed during checkout before you complete your purchase.
Any available free-shipping promotions will be subject to the terms stated at the time of the promotion.
404Found reserves the right to change shipping rates and promotions at any time.
Changes to shipping rates will not affect orders that have already been successfully placed.
5. ORDER TRACKING
When your order has shipped, you may receive a shipping confirmation containing tracking information.
Tracking information may take some time to become active after the shipping carrier receives or scans the package.
Once tracking information has been provided, you can use the carrier’s tracking system to monitor your shipment.
6. ACCURATE SHIPPING INFORMATION
Customers are responsible for providing an accurate and complete shipping address at checkout.
Please carefully review your shipping information before completing your order.
If you provide an incorrect or incomplete address and the package is returned to 404Found, you may be responsible for additional shipping costs required to resend the package.
We cannot guarantee that we can change a shipping address after an order has been placed.
7. LOST, STOLEN, OR DELAYED PACKAGES
If tracking shows that your package has been delivered but you cannot locate it, please first check around the delivery location and contact the shipping carrier.
You may also contact 404Found so we can assist where reasonably possible.
404Found is not responsible for packages that are stolen after being confirmed as delivered to the shipping address provided by the customer.
If a package appears to be lost or significantly delayed while in transit, please contact us so we can assist with the situation.
8. DAMAGED PACKAGES
If your package arrives damaged, please contact 404Found as soon as possible.
We may request photographs of:
- The shipping package
- The shipping label
- The damaged packaging
- The damaged product
This information may be used to investigate the issue and determine an appropriate resolution.
9. MULTIPLE ITEMS & SEPARATE SHIPMENTS
If an order contains multiple products, 404Found may ship items separately when necessary.
If items are shipped separately, you may receive multiple tracking numbers and shipping notifications.
10. PRE-ORDERS & LIMITED RELEASES
If a product is offered as a pre-order, the estimated shipping timeframe will be provided on the applicable product page or during checkout.
Pre-order items may ship at a later date than in-stock products.
If an order contains both pre-order and in-stock products, items may be shipped together or separately depending on our fulfillment process.
11. SHIPPING RESTRICTIONS
We currently ship within the United States.
Certain products, addresses, or locations may be subject to shipping restrictions imposed by carriers or applicable laws.
If we are unable to ship an order to the address provided, we will contact you and, where applicable, issue a refund for the affected order.
12. SHIPPING & RETURNS
Shipping costs and return shipping responsibilities are governed by our separate Return & Refund Policy.
Please review that policy before purchasing if you have questions about returning an item.
13. CONTACT US
If you have questions about shipping, your order, or tracking information, please contact 404Found through the contact information provided on our website.
404Found
Missouri, United States
Customer Service Email: support@404Found.com